Shipping & Returns
All shipments are packed to make a safe journey. However, shippers such as FedEX can break things. Upon receipt of package, open it immediately. If there is any damage and you want the part replaced, a claim must be flied with the shipping company, ie: FedEx. While the claim is processed there are two options:
1) Have a second piece mailed out to you. When the claim is filed and the insurance is refunded to you, the second piece will be refunded as well. So, the second piece is free, but the claimed insurance is then paid back to PCD.
2) Wait until the claim is filed and refunded to PCD for a replacement part.
Deliveries and pick ups are set up by the client. PCD may be able to assist in recommending companies if needed.
Items waiting for pick up will be held for 3 business days. After three days a $25 per day holding fee will be applied. All fees will need to be paid before item is released for shipping.
International orders must be arranged through the contact us link at the top.
15-days to return. Damage, not mentioned upon receipt of product, will be assessed upon return. Refund will be given based on replacement cost of item replace/repair cost for the returned (if not initially received damaged). Return shipping is not covered by PCD, it is the buyer's responsibility.